Payment data security is critical to your business. That’s why we’re transitioning to a new, more secure Entrust digital certificate that must be downloaded and in place to avoid processing interruption. Digital certificates ensure that the encrypted, sensitive information you send to us for payment processing, and the information we send back to you regarding the payment, is recognized and secure.
In some cases, to receive the new certificate, your payment device(s), point-of-sale system(s), or property management system(s) will need an update. Find below the payment solution your organization uses to process payments to learn what steps you need to take to avoid service interruption. Use these quick links to help find the right information for your needs:
Ingenico or Verifone Stand-Alone Payment Device – US
The new certificate can be downloaded overnight without much effort on your part. As part of your daily routine, make sure to clear any open batches and leave your device turned on and connected to the internet each night. Or, you can manually download the certificate by following these instructions.
Ingenico Stand-Alone Payment Device – Canada
The new certificate can be downloaded overnight without much effort on your part. As part of your daily routine, make sure to clear any open batches and leave your device turned on and connected to the internet each night. Or, you can manually download the certificate by following these instructions specific for our customers in Canada.
Ingenico Tetra
Ensure your device has the new certificate. Easily download the new certificate by following these instructions.
Third Party Point-of-Sale (POS) or Property Management System (PMS) System
To avoid disruption to transaction processing services, it is critical that you immediately perform the steps below:
1. Test Validation
2. Production Readiness
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